Information Technology

Logon Failed (shows only cancel button)

Original thread :

Hi, I’m facing a problem last minutes ago.
When I starting up an computer, after pressing Ctrl+Alt+Delete. it’s just show only cancel button.
So, I can’t type an username & password.How to fix it?

Solution :

  1. Get the fresh Windows7 installation on another PC, and then backup registry located on [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential] included with subfolder.
  2. On destination PC (PC who have problem), start it in Safe Mode (by pressing F8 or another key). Continued with restore backuped registry from step 1.
Hopefully it’s work for you.
Have a nice day.. 🙂

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